Maretron Cloud Services (RTCS & TCS) connecting with Starlink

Maretron Cloud Services & Starlink

With the latest installment of Starlink systems, the DNS directory may still be incomplete, which may block the Maretron external connections, i.e. Real Time Cloud Service (RTCS) and Telemetric Cloud Service (TCS).
DNS, or the Domain Name System, translates human readable domain names (for example, www.amazon.com) to machine readable IP addresses (for example, 192.0. 2.44).

The following guide will allow the user to set a Custom DNS directory to use for this service 8.8.8.8 (Google).
* This can also be completed using Cloudflare DNS at 1.1.1.1.

1. Open the Starlink App and Navigate to the Settings Menu

2. When you open the settings menu, the router settings should be selected by default.

* If you're in the Starlink dish settings instead, simply slide the selector from Starlink to Router.

Select Custom DNS under the Advanced options.

3. Once in the Custom DNS menu, toggle on the option to Enable Custom DNS.
   It will be blue when turned on and show you entry fields for primary and backup DNS addresses.
   
   
4. Enter the following DNS Address entries as below, then press Save. 
   
   • Primary      8.8.8.8
   • Secondary  8.8.4.4

Article ID: 735
Created: January 20, 2025
Last Updated: January 20, 2025
Author: Ron De Pastino [[email protected]]

Online URL: https://www.maretron.com/wp-content/phpkbv95/article.php?id=735