N2KMeter®
NMEA 2000® Diagnostic Tool
User’s Manual
Revision 1.3
Copyright © 2017 Maretron, LLP All Rights Reserved
Maretron, LLP
9014 N. 23rd Ave #10
Phoenix, AZ 85021-7850
http://www.maretron.com
Maretron Manual Part #: M000701
Table of Contents
5.3 Resetting Min/Max Measurements
7 Bus Errors (Switch Position 2)
8 Bus Traffic (Switch Position 3)
9 Bus Power (Switch Position 4)
10 Shield Voltage (Switch Position 5)
10.1 About NMEA 2000® Shield Voltage
12 Common Mode Voltage (Switch Position 6)
12.1 What is Common Mode Voltage?
13 NET-H/L Differential V Recessive (Switch Position 7)
13.1 Importance of NET-H/L Differential V Recessive Measurement
14 NET-H/L Differential V Dominant (Switch Position 8)
15 CAN Signal Thresholds (Switch Positions 9-12)
20 Hexadecimal to Decimal Conversion Table
23 Maretron (90-Day) Limited Warranty
Revision History
Rev. |
Description |
1.2 |
Updated Company Address |
1.3 |
Changed cable part number |
Congratulations on your purchase of the Maretron N2KMeter. The N2KMeter is a diagnostic tool for NMEA 2000® networks that allows users to validate NMEA 2000® network compatibility and operations during installation of a device or complete system, and diagnose possible network flaws or failures that occur on an operational network.
Please read carefully and follow these instructions for usage of the Maretron N2KMeter in order to ensure optimal performance and accurate measurements.
The N2KMeter uses a patented integrated intelligence technique to summarize multiple NMEA 2000® network operational variables into a single health index. To a service technician, it's a "guru-in-a-box", providing a detailed reading of network performance. It summarizes NMEA 2000® network health by displaying a happy face icon (), indicating a healthy network; a sad face (), indicating a serious problem; or a neutral face (), indicating nominal performance (a good indication to repair things before they actually fail). The N2KMeter then walks the user through each fault condition and its source, or it can record key operating parameters for offline review.
Faults that can be detected by the N2KMeter include
When unpacking the box containing the Maretron N2KMeter, you should find the following items.
· 1 – N2KMeter Diagnostic Tool
· 1 – NMEA 2000® Adapter Cable
· 1 – N2KMeter User’s Manual (Includes Warranty Statement and Registration)
· 2 – “AA” Alkaline Batteries
If any of these items are missing or damaged, please contact Maretron.
The N2KMeter requires 2 “AA” alkaline batteries for viewing measurements offline. The N2KMeter must be plugged into a powered network to get most measurements. The N2KMeter will run off NMEA 2000® network power, even without batteries installed. Remember to install batteries if you plan to use the Lock and offline viewing features.
AutoSearch mode saves you time by finding the network measurements that exceed acceptable limits. It works by examining all measurements and then pinpointing any that exceed or are close to specified limits. For each problem measurement, the N2KMeter indicates the measurement’s switch position number in the upper left corner of the display. Rotate the selector switch to the indicated setting to view related measurements. To use AutoSearch, follow these simple instructions:
“Switch setting <Setting #>, <MIN> or <MAX> and/or <P-P> is close to or Exceeds the spec limits.”
Then press and repeat the process for the next bad/marginal value. To get more detail, turn the selector switch to the indicated position and use the buttons , , and to access related measurements.
NMEA 2000® cable has five wires inside. Each has a specific purpose that is referenced in this manual.
The N2KMeter has a large selector switch with 12 different positions. For each switch position, you will find a section in this reference manual explaining the measurements available and suggested actions and/or remedies if your network is not healthy.
NOTE: Node Addresses are displayed by the N2KMeter in hexadecimal notation. Some network design specifications may refer to node addresses with decimal notation. Please refer to the conversion table in Section 20 on page 27 to convert between the two notations.
Each selector switch position accesses a different bus measurement, and each supports several different measurement types.
Pressing cycles the display through the different measurements available at each switch position.
Some measurements allow a detailed view for each Node Address. Press OR to cycle through the active Node Addresses. Press AND together to return to the overall network view.
To lock measurements for offline viewing, move the lock switch to the position. To erase stored values and restart bus analysis move the lock switch to “Run”.
Stored values are retained indefinitely, providing the lock switch is left in the position, and the batteries are good - even if the meter is turned off.
The N2KMeter is reset (Min/Max and other stored measurements cleared) when the Lock switch is moved to the "Run" position, and when the power switch is turned On while the Lock switch is in the "Run" position.
You may reset stored measurements by either turning the meter off and on again, or by moving the Lock switch to and back to “Run”.
The N2KMeter LCD display includes a large 3-digit display as well as 17 other indicators that are shown in the following diagram.
1 Network Node Address (node #) or N2KMeter switch setting number (AutoSearch)
2 Display Locked indicator (“lock” switch is on)
3 Measurement displayed is acceptable
4 Measurement displayed is marginal
5 Measurement displayed is unacceptable
6 Battery low – stored measurements may be lost
7 125 Kbaud network activity detected
8 250 Kbaud network activity detected
9 500 Kbaud network activity detected
10 Measurement unit is % bandwidth
11 Measurement unit is errors / messages per second
12 Measurement unit is volts
13 Measurement displayed is in thousands (kilo)
14 Measurement displayed is a maximum value
15 Measurement displayed is a minimum value
16 Measurement displayed is a peak-to-peak value
17 Displayed when viewing measurements for a particular Node Address. Not displayed in AutoSearch mode when the value shown in the top left corner is a switch position.
NOTE: If none of MIN, MAX or P-P is shown then the value displayed is a “live” measurement or the most recent “Live” measurement if the “lock” switch is on.
The N2KMeter tracks network data transmission errors in real-time, and lets you know if the error rate is acceptable , marginal , or unacceptable . Any error rate greater than zero is undesirable (although your network may still function since CAN automatically retransmits after errors). An error rate greater than 10/s indicates a problem that should be investigated.
The N2KMeter uses unique technology to accurately determine which node was attempting to transmit when a bus error occurs.
Display What it means
NOTE: Node error measurements only include errors known to have occurred when the node is transmitting. Frames with corrupt ID fields, and frames that cannot be attributed to specific nodes are not included in node measurements. It is common for the sum of per-node results to be less than the overall network values.
Thresholds
Error Rate High Fault 15 /s
Error Rate High Warn 1 /s
What to do when you see or :
· Press or to identify the device(s) with higher error rates than other nodes. calculate the ratio of error rate to frame rate of suspect nodes and check for above average ratios. Devices with above average error ratios should be investigated further.
· Check the other measurements and investigate the suspect device(s) for faults consistent with the observed symptoms.
Some techniques you can use are:
o Replace the device and/or cabling.
o Temporarily remove the device from the network to see if the errors cease.
· If you suspect an intermittent cable or connector, shake, bend or twist the suspected cable and/or connector while watching the error rate for changes (up or down).
Excessive cable lengths and faulty nodes can cause errors in the transmissions of some/all other nodes. Do not assume that the node(s) with the highest error rate is faulty.
The N2KMeter continuously monitors the CAN bit-stream for message traffic. The N2KMeter reports Bus Traffic as either network bandwidth consumed (including bandwidth consumed by errors/retries) or bus frames per second.
Display What it means
Thresholds
Bus Traffic High Warn 90.0%
NOTE: NMEA 2000® networks tend to produce more messages for a short time after power up because of proprietary configuration messaging. With the N2KMeter, you can capture this higher bandwidth usage during startup by observing the maximum reading. You can also get a more realistic measurement of the actual network bandwidth (without initialization messaging) by resetting the maximum value (switch the N2KMeter off and then back on).
The N2KMeter continuously monitors the NMEA 2000® bus power quality.
Display What it means
A transient is a short, temporary deviation of the bus voltage level.
Every NMEA 2000® network has some level of bus power transients, which is perfectly acceptable. Transients in excess of 2V P-P can contribute to node failures and communication errors in some cases and should be investigated. Transients in excess of 10V P-P are an indication of serious network problems.
Examples of Transients
Thresholds
High Voltage Fault 15.75V
Low Voltage Warning 10.0V
Low Voltage Fault 9.0V
High P-P Voltage Fault 5.0V
High P-P Voltage Warning 2.0V
For Bus Power Voltage Levels We Suggest:
For P-P (noise) Levels We Suggest:
The N2KMeter measures live, minimum, and maximum DC shield voltage (between shield and NET-C).
Display What it means
Thresholds
High Voltage Fault 1.0V
High Voltage Warning 0.3V
Low Voltage Warning -2.0V
Low Voltage Fault -2.5V
The NMEA 2000® specification requires that the shield and NET-C be connected together at the power supply. This has the following effects:
Systems connected in accordance with the NMEA 2000® installation guidelines have a "normal" shield voltage between -2.5V and 0V.
For shield voltage levels we suggest:
NMEA 2000® is based on the CAN protocol. A fundamental understanding of CAN will help you take full advantage of the N2KMeter’s features and significantly improve your ability to diagnose network problems quickly.
CAN messages are transmitted as a difference in voltage between two separate wires, NET-H (white) and NET-L (blue). Differential transmission helps CAN and NMEA 2000® to operate well even with high levels of external interference (i.e., from sources like winch motors, radars, etc.) Here’s what you might see if you captured CAN signals on an oscilloscope:
CAN signals have two states, dominant (0) and recessive (1). The transceiver in each NMEA 2000® node determines whether a signal is a 1 or a 0 based on the differential voltage between NET-H and NET-L.
Because the transceiver subtracts the NET-H and NET-L signals to determine the bit values, any noise induced in the cable (the same noise is induced in both wires) is cancelled. Transceiver chips require NET-H and NET-L voltages to be within specific limits, otherwise a dominant (0) might be misinterpreted as a recessive (1) or vice-versa resulting in errors.
DC common mode voltage (caused by voltage drop in the cable) is the primary cause of the voltage shift illustrated above. Noise induced in the data wires also contributes to the voltage offset.
If the combination of DC common mode voltage and induced noise causes the signal voltages to exceed the transceivers’ capabilities, bit errors are more likely to occur.
Six separate CAN voltage measurements are essential to rapid troubleshooting. The N2KMeter accurately measures these voltages as defined in the next diagram.
The N2KMeter measures the worst-case total Common Mode Voltage (CMV) for your network (including DC CMV and noise).
Display What it means
Common Mode Voltage is an incidental voltage that is common to both signal conductors in a differential transmission system. CMV manifests itself as a shift in signal voltage without any change in differential voltage.
Excessive CMV may cause signal voltages to exceed the capabilities of transceiver chips, ultimately resulting in communication errors.
The primary component of CMV is voltage drop in the power conductors. The cable resistance causes the NET-S voltage to drop from 12 VDC with increasing distance from the power supply. Similarly, the NET-C voltage increases proportionally from 0 VDC at the power supply. This offset results in each node having a slightly different reference point (NET-C), which causes an apparent shift in signal voltages from each node's point of view (the signal voltages don't really change, but the difference in NET-C makes it look that way).
Intermittent factors such as external interference, variations in network load current and electrical noise internal to nodes also contribute to CMV. Collectively, these intermittent factors are called "noise".
Total CMV is critical to network health. N2KMeter measures total CMV over time and records the maximum. To measure worst-case total CMV, leave the N2KMeter connected to the network for an appropriate period of time (one voyage, one watch, one day).
Thresholds
CMV High Fault 5.5V
CMV High Warning 2.5V
Notes About Common Mode Voltage (CMV)
For CMV levels we suggest:
NET-H/L differential (Recessive) shows you the difference between NET-H and NET-L for recessive bits:
Display What it means
Data bits (0's and 1's) are transmitted as differences in voltage between the NET-H and NET-L wires. The differential voltage measurements are essentially a measurement of "signal quality".
The recessive differential voltage is ideally zero, but typically is plus or minus a few millivolts.
A recessive differential voltage that is not sufficiently close to zero may be misinterpreted by a transceiver as a dominant bit - resulting in communication errors.
Thresholds
Diff R Voltage High Fault 0.08V
Diff R Voltage Low Fault -0.18V
NMEA 2000® messages consist of 1’s and 0’s. The recessive state of the bus (where the differential voltage between NET-H and NET-L is close to zero) represents the logical value 1 (opposite from what you might expect). The bus is always in the recessive state except when a node is transmitting.
The N2KMeter measures the difference between NET-H and NET-L for recessive bits on the network, and if the difference is not close to 0 volts, N2KMeter indicates a fault.
For NET-H/L differential recessive voltage levels we suggest:
NET-H/L differential shows you the difference between NET-H and NET-L for dominant bits:
Display What it means
Thresholds
Diff D Voltage High Fault 3.00V
Diff D Voltage High Warning 2.75V
Diff D Voltage Low Warning 1.45V
Diff D Voltage Low Fault 1.20V
NMEA 2000® messages consist of 1’s and 0’s. The dominant state of the bus (where the differential voltage between NET-H and NET-L is around 2V) represents the logical value 0 (opposite from what you might expect). The bus can only be in the dominant state when a node is actively transmitting.
N2KMeter measures the difference between NET-H and NET-L for dominant bits on the network, and if the difference is not within acceptable limits, N2KMeter indicates a warning or a fault.
For NET-H/L differential dominant voltage levels we suggest:
Thresholds:
Switch ,
NET-H/L R Voltage High Fault 8.50V
NET-H/L R Voltage High Warning 7.00V
NET-H/L R Voltage Low Warning -2.00V
NET-H/L R Voltage Low Fault -3.00V
Switch
NET-H D Voltage High Fault 10.00V
NET-H D Voltage High Warning 8.50V
NET-H D Voltage Low Warning -1.25V
NET-H D Voltage Low Fault -2.25V
Switch
NET-L D Voltage High Fault 7.75V
NET-L D Voltage High Warning 6.25V
NET-L D Voltage Low Warning -3.50V
NET-L D Voltage Low Fault -4.50V
NMEA 2000® messages consist of 1's and 0's, which are represented as differences in voltage between the NET-H and NET-L wires. However, if the absolute voltage of the signal (measured to the V- wire at any node) is too high or too low, bits may not be received correctly. The N2KMeter measures each of the key NET-H, NET-L and Differential voltages, and if the readings are too high or low, the N2KMeter indicates a warning or fault.
Display What it means
&
&
Bandwidth: NMEA 2000®, like other serial networks, supports a certain number of bits per second sent on the wire. The actual network traffic is reported as a percentage of the theoretical maximum, and is called “% Bandwidth”. The N2KMeter's measurements include bandwidth lost due to bus errors and retries but most other diagnostic tools only include successful messages in bandwidth calculations.
CAN: NMEA 2000® is based on a low-level network standard known as CAN or CANbus. Other networks that use CAN include CANOpen, DeviceNet, and SDS. Although these networks are based on CAN, physical layer and upper layer protocol differences limit the use of the N2KMeter with these networks.
Frame Rate: NMEA 2000® messages are sent in one or more CAN message structures called Frames. Frame Rate is the number of these structures sent in 1 second. Since one NMEA 2000® message may require several CAN frames, the frame rate is not necessarily the same as the message rate.
Node Address: Each device on a NMEA 2000® network has a unique "Address", a number between 0 and 255. This Address is known as the Node Address. The number is displayed in hexadecimal notation on the N2KMeter display. Some network design specifications may refer to node addresses with decimal notation. Please refer to the conversion table in Section 20 on page 27 to convert between the two notations.
Noise: An undesirable intermittent voltage on a network signal or power wire.
P-P: Peak to peak measurements of varying voltage signals indicate the difference between the minimum and maximum values within a specific interval.
Ripple: A regular, repeated deviation from the mean voltage of a power or signal conductor.
Terminator: 1) A resistor connected at the end of a transmission line (network cable) to prevent signal reflections caused by impedance mismatches. NMEA 2000® requires two 120 ohm terminators, one at each end of the network. NMEA 2000® terminating resistors also define the recessive state of the network by ensuring that NET-H and NET-L return to zero differential after a dominant bit.
Transceiver: A transceiver is a circuit (typically a chip) that converts digital bits to/from the differential voltages on the network cable. Transceiver is a contraction of transmitter and receiver.
Transient: A temporary deviation from the mean voltage of a power or signal conductor.
The N2KMeter has two configuration switches located in the battery compartment. The Meter Power switch (on left) selects between bus/battery power (powered by bus when available) and battery only power. Selecting battery-only power eliminates the possibility of inadvertently contributing to common mode voltage problems on extremely long networks, but limits the N2KMeter use to about 7 hours on fresh batteries.
The Alarm Sound switch (on right) enables and disables the “beep on error/transient” feature. With this feature enabled, the N2KMeter beeps each time a bus error or transient occurs when the selector switch is in the corresponding position.
This device meets or exceeds the requirements of the following standard(s):
UL3111-1 Can/CSA C22.2
CAT II 30V
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Warning: Changes or modifications not expressly approved by Maretron could void the user's authority to operate the equipment.
Industry Canada
This Class (A) digital apparatus complies with Canadian ICES-003.
Marking of this equipment with the symbol CE indicates compliance with European Council Directive 89/336/EEC - The EMC Directive as amended by 92/31/EEC and 93/68/EEC.
Note: To maintain compliance with the limits and requirements of the EMC Directive, it is required to use quality interfacing cables and connectors when connecting this device. Refer to the cable specifications in the Maretron NMEA 2000®Network Designer’s Guide for selection of cable types.
This device meets or exceeds the requirements of the following standard:
EN 61326:1997 including amendment A1:1998 - "Electrical equipment for measurement, control and laboratory use - EMC requirements.”
Warning!
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Caution!
This equipment is neither designed for, nor intended for operation in installations where it is subject to hazardous voltages and/or hazardous currents.
The N2KMeter is designed for use with the supplied cable or the following Maretron replacement cable: CM-CG1-CF-01.0.
Decimal |
Hex |
|
Decimal |
Hex |
|
Decimal |
Hex |
|
Decimal |
Hex |
0 |
00 |
|
64 |
40 |
|
128 |
80 |
|
192 |
C0 |
1 |
01 |
|
65 |
41 |
|
129 |
81 |
|
193 |
C1 |
2 |
02 |
|
66 |
42 |
|
130 |
82 |
|
194 |
C2 |
3 |
03 |
|
67 |
43 |
|
131 |
83 |
|
195 |
C3 |
4 |
04 |
|
68 |
44 |
|
132 |
84 |
|
196 |
C4 |
5 |
05 |
|
69 |
45 |
|
133 |
85 |
|
197 |
C5 |
6 |
06 |
|
70 |
46 |
|
134 |
86 |
|
198 |
C6 |
7 |
07 |
|
71 |
47 |
|
135 |
87 |
|
199 |
C7 |
8 |
08 |
|
72 |
48 |
|
136 |
88 |
|
200 |
C8 |
9 |
09 |
|
73 |
49 |
|
137 |
89 |
|
201 |
C9 |
10 |
0A |
|
74 |
4A |
|
138 |
8A |
|
202 |
CA |
11 |
0B |
|
75 |
4B |
|
139 |
8B |
|
203 |
CB |
12 |
0C |
|
76 |
4C |
|
140 |
8C |
|
204 |
CC |
13 |
0D |
|
77 |
4D |
|
141 |
8D |
|
205 |
CD |
14 |
0E |
|
78 |
4E |
|
142 |
8E |
|
206 |
CE |
15 |
0F |
|
79 |
4F |
|
143 |
8F |
|
207 |
CF |
16 |
10 |
|
80 |
50 |
|
144 |
90 |
|
208 |
D0 |
17 |
11 |
|
81 |
51 |
|
145 |
91 |
|
209 |
D1 |
18 |
12 |
|
82 |
52 |
|
146 |
92 |
|
210 |
D2 |
19 |
13 |
|
83 |
53 |
|
147 |
93 |
|
211 |
D3 |
20 |
14 |
|
84 |
54 |
|
148 |
94 |
|
212 |
D4 |
21 |
15 |
|
85 |
55 |
|
149 |
95 |
|
213 |
D5 |
22 |
16 |
|
86 |
56 |
|
150 |
96 |
|
214 |
D6 |
23 |
17 |
|
87 |
57 |
|
151 |
97 |
|
215 |
D7 |
24 |
18 |
|
88 |
58 |
|
152 |
98 |
|
216 |
D8 |
25 |
19 |
|
89 |
59 |
|
153 |
99 |
|
217 |
D9 |
26 |
1A |
|
90 |
5A |
|
154 |
9A |
|
218 |
DA |
27 |
1B |
|
91 |
5B |
|
155 |
9B |
|
219 |
DB |
28 |
1C |
|
92 |
5C |
|
156 |
9C |
|
220 |
DC |
29 |
1D |
|
93 |
5D |
|
157 |
9D |
|
221 |
DD |
30 |
1E |
|
94 |
5E |
|
158 |
9E |
|
222 |
DE |
31 |
1F |
|
95 |
5F |
|
159 |
9F |
|
223 |
DF |
32 |
20 |
|
96 |
60 |
|
160 |
A0 |
|
224 |
E0 |
33 |
21 |
|
97 |
61 |
|
161 |
A1 |
|
225 |
E1 |
34 |
22 |
|
98 |
62 |
|
162 |
A2 |
|
226 |
E2 |
35 |
23 |
|
99 |
63 |
|
163 |
A3 |
|
227 |
E3 |
36 |
24 |
|
100 |
64 |
|
164 |
A4 |
|
228 |
E4 |
37 |
25 |
|
101 |
65 |
|
165 |
A5 |
|
229 |
E5 |
38 |
26 |
|
102 |
66 |
|
166 |
A6 |
|
230 |
E6 |
39 |
27 |
|
103 |
67 |
|
167 |
A7 |
|
231 |
E7 |
40 |
28 |
|
104 |
68 |
|
168 |
A8 |
|
232 |
E8 |
41 |
29 |
|
105 |
69 |
|
169 |
A9 |
|
233 |
E9 |
42 |
2A |
|
106 |
6A |
|
170 |
AA |
|
234 |
EA |
43 |
2B |
|
107 |
6B |
|
171 |
AB |
|
235 |
EB |
44 |
2C |
|
108 |
6C |
|
172 |
AC |
|
236 |
EC |
45 |
2D |
|
109 |
6D |
|
173 |
AD |
|
237 |
ED |
46 |
2E |
|
110 |
6E |
|
174 |
AE |
|
238 |
EE |
47 |
2F |
|
111 |
6F |
|
175 |
AF |
|
239 |
EF |
48 |
30 |
|
112 |
70 |
|
176 |
B0 |
|
240 |
F0 |
49 |
31 |
|
113 |
71 |
|
177 |
B1 |
|
241 |
F1 |
50 |
32 |
|
114 |
72 |
|
178 |
B2 |
|
242 |
F2 |
51 |
33 |
|
115 |
73 |
|
179 |
B3 |
|
243 |
F3 |
52 |
34 |
|
116 |
74 |
|
180 |
B4 |
|
244 |
F4 |
53 |
35 |
|
117 |
75 |
|
181 |
B5 |
|
245 |
F5 |
54 |
36 |
|
118 |
76 |
|
182 |
B6 |
|
246 |
F6 |
55 |
37 |
|
119 |
77 |
|
183 |
B7 |
|
247 |
F7 |
56 |
38 |
|
120 |
78 |
|
184 |
B8 |
|
248 |
F8 |
57 |
39 |
|
121 |
79 |
|
185 |
B9 |
|
249 |
F9 |
58 |
3A |
|
122 |
7A |
|
186 |
BA |
|
250 |
FA |
59 |
3B |
|
123 |
7B |
|
187 |
BB |
|
251 |
FB |
60 |
3C |
|
124 |
7C |
|
188 |
BC |
|
252 |
FC |
61 |
3D |
|
125 |
7D |
|
189 |
BD |
|
253 |
FD |
62 |
3E |
|
126 |
7E |
|
190 |
BE |
|
254 |
FE |
63 |
3F |
|
127 |
7F |
|
191 |
BF |
|
255 |
FF |
Environment
Storage Temperature -40°C to 85°C
Operating Temperature 0°C to 40°C
Humidity 5% to 90% (non-condensing)
Maximum Limits
Voltage between any two terminals ±30 Vdc
Power Supply
Network Power 90 mA @ 7 Vdc to 30Vdc
Battery Power 2 X AA Alkaline Batteries
Bus Power Voltage Measurement
Range 2V to 26V & reverse polarity
Calibrated Accuracy (DC) 0.5% ± 1 count
Calibrated Accuracy (P-P) 1.0% ± 2 counts
Shield Voltage Measurement
Range -10V to 1V
Calibrated Accuracy 1.0% ± 2 counts
CAN Voltage Measurement
Range -5.25V to 9.98V
Calibrated Accuracy (signal) 0.5% ± 20mV ± 2 counts
Calibrated Accuracy (differential) 1.0% ± 20mV ± 4 counts
If you require technical support for Maretron products, you can reach us in any of the following ways:
Telephone: 1-866-550-9100
Fax: 1-602-861-1777
E-mail: support@maretron.com
World Wide Web: http://www.maretron.com
Mail: Maretron,
LLP
Attn:
Technical Support
9014 N.
23rd Ave Suite 10
Phoenix,
AZ 85021 USA
Maretron warrants the N2KMeter to be free from defects in materials and workmanship for ninety (90) days from the date of original purchase. If within the applicable period any such products shall be proved to Maretron’s satisfaction to fail to meet the above limited warranty, such products shall be repaired or replaced at Maretron’s option. Purchaser's exclusive remedy and Maretron’s sole obligation hereunder, provided product is returned pursuant to the return requirements below, shall be limited to the repair or replacement, at Maretron’s option, of any product not meeting the above limited warranty and which is returned to Maretron; or if Maretron is unable to deliver a replacement that is free from defects in materials or workmanship, Purchaser’s payment for such product will be refunded. Maretron assumes no liability whatsoever for expenses of removing any defective product or part or for installing the repaired product or part or a replacement therefore or for any loss or damage to equipment in connection with which Maretron’s products or parts shall be used. With respect to products not manufactured by Maretron, Maretron’s warranty obligation shall in all respects conform to and be limited to the warranty actually extended to Maretron by its supplier. The foregoing warranties shall not apply with respect to products subjected to negligence, misuse, misapplication, accident, damages by circumstances beyond Maretron’s control, to improper installation, operation, maintenance, or storage, or to other than normal use or service.
THE FOREGOING WARRANTIES ARE EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE.
Statements made by any person, including representatives of Maretron, which are inconsistent or in conflict with the terms of this Limited Warranty, shall not be binding upon Maretron unless reduced to writing and approved by an officer of Maretron.
IN NO CASE WILL MARETRON BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, DAMAGES FOR LOSS OF USE, LOSS OF ANTICIPATED PROFITS OR SAVINGS, OR ANY OTHER LOSS INCURRED BECAUSE OF INTERRUPTION OF SERVICE. IN NO EVENT SHALL MARETRON’S AGGREGATE LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT(S) INVOLVED. MARETRON SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR LIABILITIES, WHETHER ARISING OUT OF BREACH OF CONTRACT OR WARRANTY, TORT (INCLUDING NEGLIGENCE), OR OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY MARETRON, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO.
Maretron does not warrant that the functions contained in any software programs or products will meet purchaser’s requirements or that the operation of the software programs or products will be uninterrupted or error free. Purchaser assumes responsibility for the selection of the software programs or products to achieve the intended results, and for the installation, use and results obtained from said programs or products. No specifications, samples, descriptions, or illustrations provided Maretron to Purchaser, whether directly, in trade literature, brochures or other documentation shall be construed as warranties of any kind, and any failure to conform with such specifications, samples, descriptions, or illustrations shall not constitute any breach of Maretron’s limited warranty.
Warranty Return Procedure:
To apply for warranty claims, contact Maretron or one of its dealers to describe the problem and determine the appropriate course of action. If a return is necessary, place the product in its original packaging together with proof of purchase and send to an Authorized Maretron Service Location. You are responsible for all shipping and insurance charges. Maretron will return the replaced or repaired product with all shipping and handling prepaid except for requests requiring expedited shipping (i.e. overnight shipments). Failure to follow this warranty return procedure could result in the product’s warranty becoming null and void.
Maretron reserves the right to modify or replace, at its sole discretion, without prior notification, the warranty listed above. To obtain a copy of the then current warranty policy, please go to the following web page:
http://www.maretron.com/company/warranty.php