Maretron Support Knowledge Base :: How do I update my N2KServer license key to support multiple N2KView users?
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How do I update my N2KServer license key to support multiple N2KView users?
Article Details

Last Updated:
October 24, 2011

Article ID:
477

As shipped from the factory, N2KView supports one connected client (which can be N2KView running on a PC or mobile phone, a MBB100 Black Box for Vessel Monitoring and Control, or  DSM800 Vessel Monitoring and Control Indoor Display) at a time.

The N2KView licenses are managed with the Hardware License Key which is connected to either:
            1) a Windows PC running N2KServer, or
            2) an IPG100 Internet Protocol Gateway running N2KServer.

You can upgrade N2KView to increase the number of clients which can be connected at one time. The first step in this process is to purchase an upgrade certificate. You need to purchase one certificate for each connected client you wish to add. Following are the part numbers that are required:

If you have N2KView Basic, purchase part number CERT-C. This adds a single N2KView Basic client license to your license key.

If you have N2KView Platinum, purchase part number CERT-CP. This adds a single N2KView Platinum client license to your license key.

If you want to add more than one client to a single hardware license key, you can purchase all of the needed certificates at once and add all of the clients in a single step.

This article is for the situation in which one N2KServer and a single USB100 are connected to by multiple clients. If you require two separate instances of N2KServer, you will need two Windows PC’s with USB100 gateway devices or two IPG100 Internet Protocol Gateways running the embedded version of N2KServer.
You will then require two hardware license keys.

We advise upgrading to the latest N2Kserver available from our website. Check under the software updates section on the downloads page  (http://www.maretron.com/support/downloads.php).
 
Once you have purchased the certificate, please follow the instructions below (a similar set of instructions appears on the certificate as well).

If your installation uses N2KServer running on a Windows PC, then run the following steps using that PC.

If your installation uses an IPG100 Internet Protocol Gateway, you will need to install N2KServer on a Windows PC (the N2KServer installation contains the hardware license key upgrade tools) so that you can perform the upgrade. You may uninstall N2KServer after the upgrade is completed.

In order to begin the update of the license key the request file must be made on a PC that has N2KServer installed.

In order to update the N2KView hardware license key with your additional client license, please follow these instructions.

1) If N2KServer is running, stop it using the N2KServer Service Manager program.

2) With the hardware license key plugged into the system, click on Start->All Programs->Maretron N2KServer->Request and Install Additional Client Licenses

3) In the Secure Update Utility window that opens, under the Generate request category, click the Generate Request Code button and choose a filename for the request code.

 http://www.maretron.com/support/knowledgebase/knowledgemanager/images/N2K_Req_File_Key2.png
  

4) A “Save As” window will appear. Under “File name:”, type a name to give the file, and then click “Save” to save the file containing the request code to your hard drive. Remember the name you gave the file. The file will have an extension of “.req” or “.req2”.

http://www.maretron.com/support/knowledgebase/knowledgemanager/images/N2K_Req_File_Key1.png

5) E-mail the newly created file containing the request code along with the Certificate Number on the front of the licensing brochure, to sales@maretron.com.

6) Maretron will generate an new license file (“.nlf” file or “.upw2” file) and send this file to you via e-mail.

7) Save this file to the hard drive of the computer on which you’re running N2KServer.

8) Stop N2KServer if it’s running.

9) Start the Request and Install Additional Client Licenses tool (just as you did in step 2).

10) In the Secure Update Utility window that opens, click the folder icon in the “Update Hardware Key” section and browse to the electronic license file that you saved in step 7.

11) Click the Apply Code button. The hardware license key will be updated with the new licenses contained in the new license file. You should then see a “Success” message.

http://www.maretron.com/support/knowledgebase/knowledgemanager/images/N2K_Req_File_Key5.png

12) Start the Maretron N2KServer Service Manager program.

13) In the N2KServer Service Manager window, where the number of Basic and Platinum Licenses is displayed. You should now see one more license than you saw prior to the upgrade.

http://www.maretron.com/support/knowledgebase/knowledgemanager/images/N2K_Req_File_Key4.png

14) If you’re running the Windows PC version of N2KServer, you can go ahead and start N2KServer at this time, and the additional licenses will be available to you.

15) If your installation uses an IPG100 Internet Protocol Gateway, you can now unplug the hardware license key from the PC and plug it back into the IPG100. Turn the power to the IPG100 off and then on again so it will recognize the additional licenses.

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